Last updated · 2026-05-19
Informativa sulla privacy
Data we collect
Account details (name, email), purchase data (order history, ticket holders), and minimal technical data (IP address, browser type) needed to deliver the service and prevent fraud.
How we use it
To fulfil your orders, issue and deliver tickets, prevent fraud, comply with legal obligations, and improve the platform.
Sharing
We share strictly the data needed with event organizers (ticket holder names where required by the venue) and our processors (payment, email). We never sell personal data.
Data residency
Primary data is hosted in Switzerland. Some processors (e.g. Stripe, email delivery) may process data within the EU; we use Standard Contractual Clauses where required.
Your rights
You can access, correct, export, or delete your personal data at any time by emailing [email protected]. We respond within 30 days.
Cookies
We use a minimal set of cookies — see the Cookies Policy for details.